Frequently Asked Questions

What type of performance should I expect from my True & Pure textured extension?

Our textured hair mimics natural hair therefore if the humidity is high it swells and puffs just like natural hair. If you don’t condition and detangle the hair will tangle just like natural hair of that Texture. You must treat the hair the as if it yours. Moisture is essential and it requires detangling.

The hair look shorter than I expected, how are the length measured on textured hair?

All hair lengths are measured when the hair is stretched straight. The curly hair shrinks 4-6 inches once curled. 16 inches- approximately 8″-9″ (on our tightest curl) 22 inches- approximately 18″ (on our tightest curl) accordingly looser or wavier hair types will have less shrinkage.


How long will my extensions last?

True & pure Texture hair is reusable for six months to 2 years depending on care regimen, and usage. Hair extensions should be treated like your real hair. After all it’s real human hair.


How do I avoid tangling?

All texture hair requires moisture and the utmost care to prevent tangling and shedding. Leave-in conditioners and water works great to de tangle and/or refresh dry curls.

How can I style my true & pure texture extensions?

So many versatile options to choose from! Our favorite go to styles are blowout & wanded, Wash ‘N” Go, Two-strand twist outs, braid outs or wet sets with perm or flex rods.

Can I blow dry or flat iron my curl texture extensions without losing the curl?

Straightening any curly textures of hair will loosen the curl pattern over time. We suggest using the rodding methods or very low heat to achieve the maximum curl retention.


What colors are available?

All of our hair is unprocessed and natural in color ranging from a dark brown to a soft natural black. Please note you may need to color the extensions to match your current hair color. We always recommend that you have your extensions professionally colored.


Island wave and Island curl isn’t complicated but What is 3B/3C-4A/ 4B-4C?

These numbers and letters represent your hair type. 3B hair is usually in the shape of an elongated S-Curl. 3C hair is usually tightly curled with volume and can be kinky and densely packed together. Its curls are usually very defined, but fine in texture. 4A hair is thicker, yet tightly coiled in an “S” pattern. Our Layla Curl is the cross between 3C & 4A hair as it is densely packed together and coiled in a very defined “S” pattern. 4B hair tends to have more of a “Z’ pattern and is also tightly coiled. It mimics a cotton-like feel and is densely packed together. 4C hair is the kinkiest of all hair types, as it is very tightly coiled, spongy and thick. Our Jasmine #Coil is the cross between 4B & 4C hair as it is kinky, thick, full, and has a cotton-like feel to it.


Can I color my true and pure hair or crown?

Our hair can be bleached or dyed to any color to blend with your hair. We always recommend coloring natural hair extensions prior to installation. Please note that bleaching natural hair extensions or using color with harsh chemicals can weaken the strands. All hair that has been colored will need a little extra moisture and care when to maintain it. Our true and pure texture crown collections only come in their natural and unprocessed colors (1B-2), and we do not offer online color options or coloring services at this time. We recommend trusting a professional stylist to perform any color service.

What is the cost and delivery time for international shipping?

International shipping is $36 and we ship to almost anywhere in the world. The standard delivery time is 6-10 business days.