SHIPPING + DELIVERY
How much is my shipping cost?
We're pleased to offer complimentary standard shipping on all U.S. orders of $350 or more. For orders under $350, shipping costs are calculated at checkout based on the total weight of your order. Express shipping and international orders are subject to additional shipping fees and duties.
Processing, Shipping & Tracking
All orders are processed and shipped within 48 business hours Monday - Friday 9 am - 5 pm. Closed Holidays, Saturdays, and Sundays. A tracking number will be provided for each order. Be sure to create an account to keep track of all orders.
Instore pickup orders are available in 24 business hours or less. Monday - Friday 9 am - 5 pm. Closed Holidays, Saturdays, and Sundays. A notification will be sent once your order is ready for pickup.
Loss or Stolen (Package Not Received)
We encourage you to keep an eye on your shipping notifications throughout the delivery process. Once a package has been released to the shipping carrier, we're unable to take responsibility for any lost, stolen, missing, or non-delivered packages.
If by any chance you have not received your package after receiving a tracking link, please contact the shipping carrier directly as soon as possible to initiate a claim or investigation.
Unfortunately, we are unable to intervene or offer replacements/refunds once the package has been accepted and scanned by the shipping company.